license renewal online

As a vehicle owner, you are aware of the responsibilities that come with owning and using a vehicle. One of the most important things you’re required to do is to keep your car license up to date and paid. Sometimes you don’t always have the time to make it to the motor vehicle licensing office, but did you know there are 3 ways you can renew and pay for your license?

You can pay in person, pay online or pay by post.

In this article, we’re going to explain how you can renew your vehicle license online as many people don’t actually know this option is available.

What you’ll need:

  • Register on the City of Cape Town’s e-Services portal
  • Proof of residency
  • Copy of your ID
  • A desktop computer or laptop

Before you can go ahead and apply to renew and pay your license online, you have to register as a user on The City of Cape Town’s electronic payment system. You do this through their e-Services portal which they assure you is an easy and quick way to pay your licensing fees.

If you’re unsure about how to register or need a little assistance, view the City of Cape Town’s guide to register for e-Services.

Tip to remember: You should apply to renew your motor vehicle license at least one month before your license expiry date!

Steps on how to renew your vehicle license online:

Your proof of residence and copy of your ID will have to be scanned and sent as an attachment when you apply to pay online.

Step One: Register and log in to the e-Services portal

Step Two: Find and activate the vehicle licensing renewal option and proceed to follow the steps and fill in the required information to get the banking details to pay to. You’ll also get a specific deposit reference number to use.

Step Three: Make an EFT payment directly from your bank’s website and use the provided bank details and reference number you received. And you’re done!

Once your payment has been approved, you should receive your new license via post within 14 working days. Keep in mind that delays from the South African Postal service could delay the delivery of your license disc. If you did not receive your license disc after the 14 working days, contact the City’s Call Centre for help.

Phone: 0860103089 or Email: /

Implications of non-renewal on insurance

What is a non-renewal on insurance? Non-renewal is when you or your insurance company decide not to renew your policy when it expires. If your insurer has decided they won’t be renewing your vehicle insurance policy, they must send you a written notice before your current policy ends to give you enough time to find a new insurer. So, you’ll have to find new coverage before or on the date of expiration of your current insurance policy.

vehicle insurance policy

Insurers can issue a non-renewal for a few reasons, such as:

  1. Your Driving Record

If your driving has been on the bad record side, the insurer is quite likely to issue a non-renewal or even cancel your insurance plan. This is because high-risk driving can result in a very high claim, and it’s a risk to other potential clients. So if you want to stay on your insurance companies good side, no DUI’s and avoid those speeding tickets or you could be expecting a non-renewal notice soon.


  1. Multiple At-fault Claims

A common rule of car insurance is to never get three at-fault claims within three years of each other. If you’ve had multiple at-fault claims in a short space of time, the insurer is likely to issue a non-renewal.


  1. Changing Your Risk

If you change your risk profile your insurer might not cover you if your new risk is undesirable. For example, if you were to move to a new home and there is no security such as burglar bars or an alarm, an insurer can decide to not accept the risk.


Receiving a non-renewal notice doesn’t always mean you did something wrong. Car insurance companies change their policies all the time, and to avoid “high-risk” they can decide to issue a non-renewal.